Managed Services

Serving Our Clients

Our mission is to provide the best technology services to our clients, in business and residential settings, accompanied by a friendly and expedient experience. We accomplish this mission by using our over 20 years of IT experience, paired with continued learning, to deliver what we call the “final piece”. We deliver what others cannot, providing the overall picture and structure for our clients to succeed in both business and personal life through the use of technology. We are your last piece of the puzzle!

New Services & Expertise

To expand our services outside of the Falcon community, into Colorado Springs, providing the same great services and support! We also want to expand our team to best serve our clients, adding new services and capabilities.

Promise To Our Clients

Our promise is to treat our customers data like our own, protecting it with state-of-the-art applications, techniques, and services. We understand that our reputation is all that we have, and we take great pride in the confidence so many have had in our business to allow us to safeguard their precious data.

MANAGED SERVICE PROVIDER OVERVIEW

Menozzi IT Solutions provides monitoring and management for small businesses. This includes many core and additional services that we provide. A Managed Service Provider (MSP) includes services such as remote and onsite support, patch management, procurement, disaster recovery and proactive monitoring and reactive support and more.

REMOTE & ON-SITE SUPPORT

Our managed services provides for continual remote support during business hours, as well as emergency services after hours. If something cannot be handled by a remote session, it’ s our policy to do everything possible to respond the same day and for emergency services, within 2 hours.

IT ADVISE

We are always available to discuss new and cutting edge technologies with our clients and if it makes sense to the business, deploy those new technologies. We provide procurement services, advise on what technologies to purchase and how best to utilize those services or systems.

PATCH MANAGEMENT

Patch management has always been the bane of IT providers and business owners. There are so many rolled out so frequently that it’s difficult to keep pace. Our service provides for an evaluation of Microsoft patches before they are installed, recommendations on what ones not to install and which ones to wait on deployment. This is important for the clients system integrity and security.

DISASTER RECOVERY

Backup are a fundamental service that all businesses need, some more than others. The heath care field is always under attack by bad actors, and with the Health Insurance Portability and Accountability Act (HIPAA) penalties being severe, it’s important to make sure your patient data isn’t exposed. Being able to recover your patient data and restore it is a fundamental need. Ransomware is one such issue that requires a disaster recovery plan in order to maintain business continuity. We provide the plans, regular services and disaster recovery if the worst occurs.

HELPDESK

If there are ever any issues with your monitored and managed systems, we are a text, call or email away and respond appropriately based on the severity. We are available for the easy; password changes; the benign, general IT questions; to the horrible, a ransomware attack or system wide virus. We are available to the business owners as well as managers and employees.

REPORTING

We provide extensive reporting functions to our business owners and their designated managers, showing simple things such as guest numbers, usage, to employee usage and proper use of provided technologies. We also have health reports, security scans and reporting specific to the businesses use case.

PROACTIVE MONITORING

Our clients systems, networks, computers, services and devices are monitored 24/7 for issues, anomalies, security threats, unresponsiveness and other troubles that may go unnoticed. The system we deploy has self-healing features that allows systems to have subtle fixes to get the system back to full performance.

Virus Removal
Operating System Reloads
Slow Computer Tune-Ups
Free Diagnostics & Estimates
30 Day Guarantee
Data Recovery
Broken Laptop Screens

Why choose us

Fast & Friendly

We value our customers time and understand the need to get their devices back as soon as possible. We communicate often, strive for a quick turn-around, all the while providing the best professional services possible.

Here For You

We are open 7 days a week for our customers. In addition, we take customers call even after our normal operating hours, especially if it's an emergency. We value our customers!

25+ Years of Experience

Our experience spans many areas of technology and engineering. Background in systems engineering, computer repair, network engineering, IT leadership, and many other areas of expertise.

locally & military owned

We value our local community, we are an established local business and are here to support our customers. We are in a large military community which we can relate with and understand.

trustworthy

We know it's not easy leaving your most important data with someone. Rest easy knowing that I have held a government clearance for over 28 years, working missile defense. Further, I am retired military law enforcement.

we enjoy what we do!

Not everyone has a passion for working with technology everyday, all day, but we do! It's never boring, we love chatting with our customers and doing everything possible for our customers.